Frequently Asked Questions

A continuing care retirement community (CCRC) is a residential community for seniors that offers a continuum of care ranging from independent living to skilled nursing all within the same campus. CCRCs empower seniors to access different services and levels of care as they age, allowing them to age comfortably in place while enjoying amenities and maintenance-free living.

The Normandy is a continuing care retirement community (CCRC) that spans independent living, assisted living, memory care, skilled nursing care, rehabilitation, long-term care, hospice care, and respite care.

• Continuity of care: Living at a CCRC ensures that your needs will be met, even as your health, abilities, or circumstances change. At The Normandy, you can age in place with peace of mind that you have preferred residence at all of our buildings once you are part of our community.
• Community: CCRCs offer a variety of social, recreational, and educational activities, fostering a strong sense of community.
• Convenience: Many services and amenities are available on-site, reducing the need for external travel, home maintenance, cooking, and cleaning. Day-to-day life is easier and more enjoyable for seniors in a CCRC.

The Normandy Senior Living is an upscale CCRC located on 30 acres of beautifully landscaped wooded grounds in bustling Rocky River, minutes away from Cleveland’s attractions, airport, and more. As a family-owned and operated facility since 1986, The Normandy has a special ambiance that many senior living chains lack. In pursuit of being the best senior living facility in Cleveland, we make ongoing improvements to our campus. 

We offer amenity-rich senior living with individualized services to help each resident thrive. Our physicians and experts focus on holistic health and wellness, including healthy eating, social activities, and educational classes.

The Normandy collaborates with residents, their families, and decision-makers to ensure the best level of care. When a resident’s care plan changes, a family meeting is held to develop an action plan that addresses the new needs.

The Normandy uses assessments to determine which building and level of care is right for you. We work closely with primary care physicians to ensure you receive the support you need to thrive. 

There are several senior living communities in Rocky River and the surrounding Cleveland area. The best way to choose which senior living community is right for you is to visit them in person and observe each facility’s cleanliness, safety, and culture, and interact with staff and residents. Consider the facility’s range of services, amenities, activities, and dining services, since these factors will significantly impact your quality of life. Plan for future needs with a community that offers a continuum of care. 

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Seniors need living amenities that support their physical, mental, social, and emotional well-being. Essential amenities include:

• Comfortable living spaces with safety and accessibility features like handrails, good lighting, and emergency call systems
• Outdoor spaces to relax in and explore 
• Convenient services such as transportation, housekeeping, laundry, and dining 
• Access to healthcare services and wellness programs, such as on-site medical care and fitness activities
• Social and recreational activities that spark joy and prompt connections

If you are local to Cleveland, you may keep your current doctors. If you are moving from out of state or need a new physician, you can choose to see one of our medical directors or select from our list of local geriatric doctors, some of whom regularly visit our campus.

Regular, meaningful visits, combined with frequent phone calls or video chats, can help your parent feel loved and supported. The frequency of visits should balance the parent’s need for independence with maintaining a strong family connection. Visiting once a week is a good starting point, as it allows you to stay involved in their life while encouraging them to make new social connections. However, the frequency of visits can vary based on individual circumstances, such as your parent’s health, their adjustment to the community, and your personal relationship.

Any number of guests are welcome to visit Normandy residents anytime. Family pets are also welcome but must be on a leash and have current vaccinations.

Call us at 440-333-5401 and select the extension for the building you are interested in.

Moving to a senior living facility can be overwhelming. We recommend using these moving tips, senior health resources, financial considerations, and moving companies to make the process easier. The Normandy staff are here to support you every step of the way.

We are grateful for our veterans and would be honored for you to call The Normandy home. We work with several organizations to coordinate VA assisted living benefits for seniors and VA pension plans.